Yay! I finally signed up for a blog. I’ve been keeping a journal since 2000, but with the way Geocities is, I have decided to retire it and start here. So this may be more of a journal, but who cares. I dont know how many people will actually read this.
Ok, I’m going to start ranting because I’m quiet irritated in the last two days and must let out my frustrations. Two years ago, I purchased a Best Buy Reward Zone card for $9.99. At that time, every $125 you spend, you would receive a $5 gift coupon to use at best buy in the mail. Since I purchased a quiet big expense of a computer, I thought hey, cool I’d get over $100 back. It has worked quiet well, as I purchased my car stereo there as well–mind you giving Best Buy all my business when i purchased everything from cd’s to books to dvd’s.
Switching to this year, I was auto renewed for free sometime in August I believe. In June, I had purchased a digital camera. I had double your points coupon that I received in the mail–not too shabby. I’d get $35. In September, I still hadn’t received it and called them to complain. The lady said the guy did it wrong and I did not get double my points, fixed it and said they would be on their way to me in 4 weeks. Mid-November approchces and I have still yet to receive it. I call again–no explanation as to why they weren’t in my hands. The lady said to set it up so that it is emailed to me–its the fasted way. 7-10 days instead of 4 weeks–they had my correct email the entire time. After all I was getting all their wonderful junk email from reward zone AND best buy info.
Weeks pass….nothing. I log into best buy and says “mail undeliverable” please call. They tell me that my email is getting sent back. *laugh* so I get alllll the nice crap email but not the certificates. She said she would resend and it’d take another 7-10 to get the email.
7 days later, nothing over email. I call them 12/27. Pure frustration the lady says “oh no, it takes over 2 weeks to get the email” TWO WEEKS TO SEND ME AN EMAIL? Mind you the lady barely spoke English.
I get on the phone with the manager. “Ok, we will switch you back to getting it post office delieved instead of email, you’ll get by the end of the week”. Two days later, I get my coupons.
After months of wanting to purchase an ipod, my day had finally arrived. I go to the store last night, the girl scans the coupons and “Coupons cancelled”. OH MY GOD. now i’m pissed. The girl calls for me the “reward zone people” and they explain that i had those cancelled back in dec. to get ones reissued—i got on the phone angry VERY VERY angry to explain that not ONCE in the last two months was post office mail ever said to me..it was all EMAIL. EVerything was emailed to me. So therefore when I called to complaint o the manager, he never said ‘i’m cancelling ones that were sent to you. ” or i would have said “well hold off then!”
So now my new batch should come next week or so. UGH. NEVER again am I stepping foot in that store. Not only did they switch there way of doing things, they also now made it $150 for every $5. I just dont spend that much in a year. NEVER again. I don’t believe all this email crap that they kep ttelling me for months. I dont have them on my spam list–how the heck am i getting all the junk mail but how convienent not my money.
OK, i’m done. I’m about ready to write to corporate. Thanks for reading this far.
